The Neurosurgery Outstanding Service Award spotlights members of the department who go above and beyond their assigned duties and who exemplify the core values of the department.
The most recent winner is Destinie Trosa, a surgical coordinator working with patients of Dr. Stieg, Dr. Kaplitt, and Dr. Cisse. It's an intense job that requires painstaking attention to detail and endless followup, making sure that all pre-operative testing has been done, all insurance issues resolved, and—most importantly—patient worries calmed.
"Destinie is one of the best patient advocates I have ever come across," said one nominator. "The patients adore her, and our team is grateful to work with her." Another nominator described her as "a problem solver who goes the extra mile for patients."
The advanced practice providers (APPs) who work with Destinie are especially appreciative of her work. "Whatever our patients need, I know I can rely on Destinie to go above and beyond to get it done," said one nurse practitioner. "Our patients have nothing but wonderful things to say about her, and I am grateful to have the opportunity to work as closely with her as I do."
Destinie wins this quarter's employee recognition for her dedication to delivering outstanding patient experiences, her commitment to working as a team player, and her good humor in the workplace. As one colleague noted, "Destinie helps keep the wheels turning for her surgeons and APPs, and she does it with a smile."
Congratulations, Destinie!
Find out more about the award, and nominate deserving colleagues, here.
